Privacy Policy

We at Pineapple Express are committed to safeguarding the privacy of our users, customers and all who engages with Pineapple Express. 


At Pineapple Express, we may collect and process the information provided to us when;

You submit an order for our services and products, 

Information about you which you provide in any/all communication that you send to us in any/all forms including but not limited to the Pineapple Express site, social media, email, phone etc.


The information that we may collect for the above mentioned purpose may include;

your name plus any/all party’s names involved, any/all email address, pickup/delivery address, age, demographic information, date of birth, etc.


All information collated are for the purpose of providing our utmost service and efficiency for your orders and requests. We may disclose your personal information: (i) to our affiliates, suppliers, delivery companies, etc. in the event disclosure is necessary to enable us to process your orders and/or requests; (ii) if required to do so by law or court order; (iii) to any person to whom disclosure is necessary to enable us to enforce our rights under this Privacy Policy or under our Terms and Conditions.


Other than what is expressly stated in this Privacy Policy or as otherwise required or permitted by law, we will not share, sell or distribute any of the information you provide to us without your consent.

Safety Security

We DO NOT collate, store, or have access to any form of your payment information (i.e. credit card details, PayPal information, etc.)

All payment transactions are processed through third party providers (i.e. Stripe, PayPal, Wix Wallet) and all information from these transactions are encrypted separately without Pineapple Express Pte Ltd. control.

Pineapple Express has also taken additional steps to ensure your data is encrypted through the use of SSL (Secure Socket Layer) Certificates that protects data during transfer and transmission by creating a channel, uniquely encrypted, so that the client and the server have a private communication link channel over the public Internet.